kijiji Responsible Gaming
At kijiji, gaming is entertainment — not a way to earn income or solve financial problems. This page explains our commitment to your wellbeing and how to play in a way that stays enjoyable, safe, and within your personal limits.
Our Commitment to You
kijiji believes that online gaming should always be a positive, freely chosen activity. We are committed to creating a platform where Filipino players can enjoy sportsbook, slot online, and live casino games within a safe and transparent environment.
We do not encourage excessive play, and we do not present gaming as a financial opportunity. Winning is never guaranteed, and past results do not predict future outcomes. Every player should approach gaming with a clear head and a set budget before they begin.
Our responsible gaming framework is built on four pillars: honest information, practical tools, player support, and protection of vulnerable individuals — including minors.
Recognizing Signs of Risky Behavior
Problem gambling can develop gradually. Being aware of warning signs is the first step toward staying in control. Consider whether any of the following apply to you:
- Spending more money or time on gaming than you originally planned.
- Chasing losses — trying to win back money you have already lost.
- Borrowing money or skipping bills to fund gaming activity.
- Feeling restless, irritable, or anxious when you are not playing.
- Hiding your gaming habits from family or close friends.
- Neglecting work, school, family responsibilities, or health because of gaming.
- Thinking about gaming constantly, even when doing other activities.
If several of these sound familiar, it may be time to pause, talk to someone you trust, or reach out to a professional support service. Acknowledging the issue early makes it easier to address.
Practical Tips for Healthy Play
Small habits make a big difference. Here are straightforward guidelines that help keep gaming enjoyable for the long term:
Set a Budget Before You Start
Decide in advance exactly how much Philippine Peso (₱) you are comfortable spending in a session. Once that amount is used, stop — regardless of the outcome.
Use a Time Limit
Set a timer before playing and commit to stopping when it goes off. It is easy to lose track of time when absorbed in a game — a timer removes the guesswork.
Never Chase Losses
Accept that losses are part of gaming. Trying to recover them with bigger bets almost always leads to greater losses. Walk away and return another time with a fresh perspective.
Take Regular Breaks
Step away from the screen regularly. Short breaks help you reassess how you feel, check whether you are still within budget, and prevent impulsive decisions made in the heat of play.
Self-Control Tools on kijiji
kijiji provides account-level options to help players stay within their personal boundaries. These tools are available to all registered members and can be requested through your account dashboard or by contacting support.
- Deposit Limits: You can request a daily, weekly, or monthly cap on how much Philippine Peso you deposit into your account. This prevents accidental overspending and creates a natural checkpoint for reviewing your activity.
- Cooling-Off Period: If you feel you need a short break from gaming, you can request a temporary suspension of your account for a defined period — ranging from a few days to several weeks. During this time, you will not be able to log in or place bets.
- Self-Exclusion: Players who feel they need a longer break can request self-exclusion. This closes your account for an extended period and prevents you from creating a new account during that time. This option is available for serious cases where shorter measures are not sufficient.
To activate any of these tools, please visit the FAQ page or contact our support team through your account dashboard. Requests are handled promptly and with full confidentiality.
Protecting Minors
kijiji maintains a strict minimum age of 18 years old for all registered users. We take this requirement seriously and apply age verification measures during and after registration.
If you are a parent or guardian, we encourage you to use device-level parental controls to prevent minors from accessing online gaming platforms. Keep your kijiji account credentials private and do not allow younger family members to use your account under any circumstances.
Any account found to be used by or registered to a person under the age of 18 will be immediately suspended and any funds within the account will be reviewed according to applicable policy and regulation.
Keeping Life in Balance
Online gaming is just one of many forms of leisure. Maintaining a healthy balance means ensuring that gaming does not come at the expense of the other important areas of your life — work, family time, social connections, physical health, and financial stability.
A few questions worth asking yourself regularly:
- Is gaming cutting into time I normally spend with family or friends?
- Am I gaming to escape stress, boredom, or emotional difficulty?
- Are my finances being affected by gaming activity?
- Do I feel in control of how much I play and spend?
If the answers to these questions concern you, consider speaking with someone you trust or taking a break from gaming. It is a sign of self-awareness, not weakness, to step back when something no longer feels right.
Getting Professional Help
If you or someone you know is struggling with gambling-related issues, professional support is available. Speaking to a counselor or helpline is a practical step that many people find helpful — and all conversations are confidential.
In the Philippines, resources for problem gambling support include mental health helplines operated under the Department of Health and licensed counseling services available in major cities. kijiji also encourages players to seek support through community organizations familiar with gambling addiction recovery.
Our support team can provide additional guidance and point you to local resources upon request. For help with your account or to activate self-control tools, reach out via the FAQ page or log in to your account.
Need Help or Have Questions?
Our FAQ page covers common questions about account tools and limits. If you need direct assistance, our support team is ready to help.